Privacy Policy

Last Updated: September 13, 2026

At Wooden Empiro, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Wooden Empiro

Wooden Empiro
Shop No. 2, Near Wooden City Gate, Main Road, Khatta Kheri, Saharanpur, Uttar Pradesh, India

Email: woodenempiro@gmail.com
Phone: +91-9045271019 / +91-9058888965

2. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Wooden Empiro, we may collect information such as:

Personal Information

• Full name

• Billing and shipping address

• Phone number

• Email address

• Account information, where applicable

Order Information

• Products purchased

• Order details

• Delivery information

• Payment-related information necessary to process your order

We do not intentionally collect sensitive personal information unless it is necessary for providing a specific service and is lawfully obtained.

Technical Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Website interactions

• Referral sources

• General usage and analytics information

3. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Arrange delivery of purchased products

• Communicate with you about your orders

• Respond to customer enquiries and support requests

• Process returns, refunds, replacements, and warranty claims

• Improve our website, products, services, and customer experience

• Detect and prevent fraudulent or unauthorized activity

• Maintain website security

• Send promotional or marketing communications where permitted and applicable

• Comply with applicable legal and regulatory requirements

4. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Wooden Empiro does not normally store complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information may be collected and processed directly by the relevant payment service provider according to its own privacy policy and security practices.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember shopping cart and browsing preferences

• Understand how visitors use our website

• Improve website functionality

• Measure marketing and advertising performance

• Provide relevant website experiences

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Sharing of Information

We may share necessary information with trusted service providers when required to operate our business, including:

• Website and e-commerce service providers

• Payment processors

• Shipping and logistics partners

• Delivery and installation service providers, where applicable

• Analytics and marketing service providers

• Customer support service providers

• Professional advisers or authorities where legally required

We only share information that is reasonably necessary for the relevant business purpose.

We do not sell your personal information to third parties for their independent marketing purposes.

7. Marketing Communications

With your consent or where otherwise permitted by applicable law, we may contact you through email, phone, SMS, WhatsApp, or other communication channels regarding:

• New products

• Offers and promotions

• Discounts

• Collections

• Important updates

You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe option.

Please note that you may still receive essential communications related to orders, payments, deliveries, returns, or other transactions.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and maintaining records of transactions

• Providing customer support

• Resolving disputes

• Maintaining business and financial records

• Meeting legal, tax, accounting, and regulatory requirements

• Preventing fraud and maintaining security

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other external services.

Wooden Empiro is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with personal information.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to certain personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally applicable

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

• Raise a concern regarding the handling of your personal information

To exercise a privacy-related request, contact us using the details provided below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Wooden Empiro
Email: woodenempiro@gmail.com
Phone: +91-9045271019 / +91-9058888965
Address: Shop No. 2, Near Wooden City Gate, Main Road, Khatta Kheri, Saharanpur, Uttar Pradesh, India

We will make reasonable efforts to respond to privacy-related enquiries in accordance with applicable law.